Customer Support

Have you noticed how customer support is being offered to customers by many online companies? There appears to be a reluctance by companies to invest in people in this important area of their business. Do you recognise the following: Sadly, this is an increasing trend with companies, and even sadder is that companies believe that

Why Use Proofing Paper when Edible Printing?

HobbyPrint® has recently started including a 10-sheet complimentary pack of proofing paper with our edible printer bundles. Customers are asking us why. What are Proofing Sheets? HobbyPrint®Proofing Sheets are high-quality printable sheets that let users pre-print designs to check that the design is ok and prints as expected. The print quality on our proofing sheets

HobbyPrint – Support & Product Training

HobbyPrint supplies all products and printing bundles with full “How to Use” support. The support starts from purchase through to receiving, unpacking and getting the first use of the product. On all printing bundles or printer conversion bundles for edible or dye sublimation printing, we give 30-day free training. The training includes product set-up, basic